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Frequently Asked Questions

At Home & Dry laundry, we pride ourselves in our high levels of customer service and creating the best experience for you and your clothes. This is why we have worked so hard to develop our “green” laundry- a safe and eco-friendly alternative to dry cleaning. Your clothes will leave feeling fresh, soft and smelling fabulous! Or call 01243 544481 for an instant quote


General Questions

Put simply, we offer quality domestic help to busy people who value their precious free time. Offering a helping hand with household chores as often or as little as you need us, we pride ourselves on our reputable cleaning and laundry services, whether it be domestic or commercial. We love the chores that you hate and always aim to our client surpass expectations with our efficient service.

Proud members of Checkatrade, we are your friendly and local cleaning company based in Chichester, West Sussex. We’ve been offering quality cleaning services across Hampshire and Sussex for many years, working with domestic and commercial clients both big and small.

Generally, we can find you a suitable cleaner to meet your requirements in a matter of days. Call our team today for a chat about your requirements and we can then go about finding you the best cleaner for your needs! If you need a cleaner fast, then call 01243 543877 or email info@homeanddry.biz and we will do all we can to speed up the process.

If, in the unlikely event, you are not happy with your cleaner – just give us a call to share any concerns you may have and we will get it sorted for you as soon as possible. We pride ourselves on our personal service to ensure you get the best service possible. We have a large database of approved, checked and vetted cleaners so finding a cleaner that meets your requirements is straightforward and hassle-free.

We certainly do! Each and every one of the self-employed cleaners is interviewed and fully vetted before joining the Home and Dry family. They are also fully insured and very experienced in what they do to ensure you get the best service possible. We conduct an in-depth interview and assess whether the cleaner will pass our stringent ‘would we let this person clean our own home’ test. At this stage we would also conduct all relevant ID checks.

Yes they are. We only accept cleaners with sparkling references here at the Home and Dry family. We are committed to quality control and so only employ the best people.

Generally, the minimum number of hours weekly is two - but we also offer one-off cleans and can tailor our services for bespoke requirements. Whether it’s daily, weekly, fortnightly or monthly call our office on 01243 543877 to discuss your needs with a member of the team.

We certainly do. We have employer’s liability for £10,000,000 and public and products liability cover for £2,000,000. In order to keep our charges at a very competitive rate, there is an excess of £100 on all claims for which you would be responsible for. The insurance cover is offered to provide peace of mind in the event of any major incidents of damage.

Our contract is initially for a three-month term. Thereafter the contract is for a one-month period on a rolling basis. Contract terms can be varied to meet your circumstances. For more information, contact one of our team on 01243 543877.

Yes. You will get the same dedicated cleaner each week so you know who will be coming and receive a more personal service.

As well as all the usual vacuuming, dusting and polishing, your cleaner will also clean the bathrooms and kitchen. Windows, ovens and other home help can be arranged in advance. We also offer gardening and shopping services if needed. You can specify jobs and tasks each week and rotate as necessary to ensure you get a service that is tailored to your specific needs.

Hourly rates differ depending on your geographical location and the frequency of your cleaning service.

No, each of our cleaners are self-employed. This allows us the most flexibility when sourcing and providing cleaners for our clients. We only source the best cleaners available and take recruitment of self-employed cleaners very seriously.

No, we don’t believe that it’s hygienic to take cleaning equipment and cloths from place to place as we risk spreading germs. As the home owner, you know what products work best for your home. We use your equipment, cleaning cloths and products unless clearly stated otherwise.

No problem! We regularly provide one-off cleaning services as we appreciate some people prefer to clean their own homes but occasionally need a bit of a helping hand. Our cleaners are flexible so we can arrange extra support in no time – just call the office on 01243 543877 or email info@homeanddry.biz for more information.

We have a bank of over 90 home cleaners and we are happy to arrange a suitable replacement cleaner if your cleaner is ill or on holiday.

Yes. We understand that cleaning can be a challenge, particularly to older age groups who may struggle with more strenuous household tasks. All senior citizens receive £10 off their business fee every quarter they remain a client of ours.

Give us a call on 01243 543877 and tell us when you need your cleaner and we will do all we can to help. We can even put you in touch with a good removal service!

We love ironing! If the thought of tackling your pile of ironing fills you with dread, give it to us to deal with! Your cleaner will iron your clothes and even hang them up and put them away for you if you wish. We also offer our very own Home and Dry laundry service where we offer a collection and delivery service for dry cleaning, eco-friendly ‘wet cleaning’, repairs, alterations, ironing and much more.

Contacts

Business Hours

  • Monday-Friday: 6am to 6pm
  • Saturday: 6am to 6pm
  • Sunday: 6am to 6pm

Where we are?

  • Bognor Regis
  • Chichester
  • Horsham
  • Petersfield
  • Portsmouth
  • Worthing